Frequently Asked Questions

Find answers to the most common questions about our products and services.

We offer a 30-day return policy for all unused items in their original packaging. However, there can be a charge of up to 20% of the items value for a return and refund due to supplier restocking fees as needed after the item has shipped as long as the return is due to buyers remorse. For any damages or missing items please contact us immediately. The fee may vary by product if there is one at all, you will be informed of how much it will be before the return goes through.

The shipping time depends heavily on suppliers. Typically, it is no more than two weeks (4-14 days) for processing and shipping. Normal is a little over a week.

No. We are a US-based company that sells US-made and shipped products. We want to be a company that sells quality US-made products to our very own home country. We do not ship to other countries.

Yes! Other than common card methods and PayPal, you can send payment via bank wire for large orders. For interest-based options, you can use PayPal installments. If you have further questions about these processes, please reach out.

We understand that trust isn’t given, it’s earned. What sets us apart is our focus on everyday readiness as well as large-scale emergency preparedness. Emergencies can happen at any time and we’re one of the few stores dedicated to providing everything you will need in one place. As a small business, every order matters to us, and we go above and beyond to make sure you’re happy with your experience. When you choose us, you’re not just buying products, you’re gaining a partner committed to helping you, your family, or your business stay ready for anything.